MS Teams Calling & Telephony

Calling in MS Teams works exactly like a traditional phone system with the huge benefit of being integrated with the Microsoft Teams interface. You can then make and receive calls on your laptop, headset, mobile or traditional phone. You can also add call analytics and call recording if required.

Our experienced team of UC and IP Tel experts will consult with you on deploying MS Teams Calling in your Enterprise.

Wevo can design, supply and install the following MS Teams Calling solutions for your business:

  • Per User Calling with Included Calls – the simplest calling add-on to get your team using telephony out of MS Teams rapidly
  • SIP Trunking for MS Teams – a SIP trunk to provide PSTN integration for your MS Teams environment. We support channel real time bursting to ensure you always have the capacity you require
  • Inbound & Call Centre Services – solutions for all of your customer service and support operations
  • Hardware & Accessories – a range of MS certified handsets and headsets from leading UC vendors such as Yealink, Poly and Jabra
  • Contact Centre & Receptionist Consolde Add-ons – simple to use natively integrated add-ons to provide you the functionality you need from CentrePal – including wallboards, visual call flow, analytics and reporting

“MS Teams has come along way and is now a serious PBX and call control solution for businesses. Deployment, configuration and management is simple and the features MS Teams supports now are very cool.”

Davide Iacovitti, Director of Operations – wevo

Why Wevo MS Teams Calling is Better.

End to End Project Management

is included all our MS Teams projects to ensure your business transition is seamless. We work with your business stakeholders to ensure a smooth project transition so that you can stay focussed on your business whilst we deliver for you.

Rapid Service Deployment

when coupled with our SD-WAN and networking solutions we can have you up and running in a matter of days.

Managed Service

meaning that all your moves, adds and changes and support are included in the monthly cost for the duration of the contract term. We work with you to continually optimise your system through unlimited moves, adds and changes - at no extra cost to you for the service we provide.

Advanced Reporting

providing all the insight you need on the health of your business across sales, support and key staff. Our graphical web based reporting spans all the services we provide including inbound 1300/1800 numbers, direct in dials, call centre queues and individual user accounts.

Day 1 Go Live Support and Training

is included in all our projects to ensure that adoption and staff satisfaction is optimised. Our team sits with your team on go-live to ensure that user adoption is achieved.

Contact Centre Add-on with CentrePal

Our Contact Centre offering from CentrePal provides you all the contact centre and customer service features you expect plus wallboards and reporting, all from within the MS Teams client.

Our Technology Partners

It’s time to Connect. Better.