Copper Disconnect is upon us. As part of the NBN rollout, copper based services including DSL, PSTN and ISDN services are being disconnected starting in in mid to late 2019.
This means that your business telecommunications could be interrupted if you don’t act soon. However, fear not, this change actually represents an opportunity for you to make a choice for better service, technology and pricing for your telecommunications services.
Beware of the Same Same Telco Service and Infamous Call Centres
Many large telcos and service providers are employing mass market telesales approaches to win your business. They follow the NBN rollout and call you based on your location and treat you as a number.
This approach normally presents itself with cold callers from overseas contact centres promising you great deals or worse still, trying to scare you into buying new services.
The Choice Is Yours…
Staying with your current provider may feel like a low risk approach, however they often don’t give you the best advice and may also give you the bare minimum in terms of account management, or understanding your business and your plans for the future.
The choice is yours now that traditional telecommunications services are being disconnected, and NBN has provided a level playing field for all providers to offer you a service. Telstra and other big telcos no longer have an advantage.
The Challengers are Nimble, Responsive and Care for Your Business
The emergence of challenger service providers means that there are a number of options for your business. These nimbler providers offer leading-edge services, rapid deployment, personalised account management and understanding of your business, and most importantly can offer you enhanced services at great competitive prices – without all the corporate overheads you get from the big guys.
A Variety of Exciting Technology Options
With this forced change the availability of a number of exciting new technology options is upon us, driven by the challenger service providers looking to differentiate and provide the best solutions for the market.
These new technologies can enhance your current business performance and ensure your network and infrastructure is futureproof. SD-WAN for example is a new way to provide secure private networking over internet connections, thus negating the need for private MPLS services.
In the networking space, NBN is just one of the many offerings available now including fibre services, 4G/5G/LTE mobile data services and wireless. Cloud based telephony offerings with collaboration and video can now replace legacy telephony services providing your business with real productivity gains. And if you really want to keep that legacy phone system operating there are ISDN replacement services and SIP trunks that can ensure your business is not impacted.
Choose a Partner on this Journey
Now that you have some background as to what’s happening in the telecommunications market, hopefully you can rest assured that you have options like never before. From here, all you need to do is look for partners to provide you real service and value.
Consider challengers in the space that have technology solutions that will work for your business. Consider the customer service and dedicated attention you want and hope to receive with a new provider. Finally, don’t worry if your service is about to get disconnected there are some incredibly intelligent providers out there who will keep your business running for you..
